Website Terms of Use and Protection of Personal Data

Article 1 – General Provisions: Contact Details of the Website Owner

These terms and conditions (hereinafter referred to as “Terms”) govern the use of all websites, including mobile sites, their components, and applications created or owned by the entity whose complete contact information is provided on the “Contact” page (hereinafter referred to as “the Company”). All such websites are collectively referred to as the “Sites.”

The term “User” refers to any individual who accesses the Sites.

By using the Sites, the User fully and unconditionally accepts these Terms and agrees to adhere to them. If the User does not accept the Terms, they must refrain from using the Sites and/or Services.

Should a User fail to comply with the Terms, the Company reserves the right to deny access to the Sites. This does not affect the Company’s right to seek compensation from third parties for any direct or indirect damages resulting from such non-compliance.

The Company retains the right to modify the Terms of Use, either in part or in full, at any time without prior notice. For this reason, Users are encouraged to review the Terms regularly to stay informed about the latest version.

Article 2 – Use of the Sites

The Sites are generally free to use. However, certain Sites may require the User to register, provide specific information, and/or create an access code or password. If the User chooses not to provide this information, access to the relevant sections of the Sites will be unavailable.

If certain Sites require payment, the User will be informed in advance about the conditions, prices, and payment methods applicable.

The Company grants the User a non-exclusive and non-transferable license, valid for an indefinite period, to download the content of the Sites for the sole purpose of display on a single computer. This license may be revoked at any time without explanation.

The User may print a copy of the Sites’ content for personal use, provided the content remains unaltered.

The Sites are intended for personal and private use by individuals, and for internal use by professionals. Therefore, commercial use of the Sites is strictly prohibited.

Users agree not to take any actions that could damage the Sites or disrupt their proper functioning. In cases of abuse or inappropriate use, the Company reserves the right to suspend or delete the User’s access to the Sites without notice.

Article 3 – Copyright and Database Producer Rights

All copyrights, trademarks, patents, intellectual property rights, and other proprietary rights related to the Sites belong at all times to the Company.

The Sites and Services are protected as copyrighted works and databases, and the Company holds both copyright and producer rights.

Elements such as texts, layouts, drawings, photographs, films, graphics, and other content on the Sites are protected by copyright.

Copying, adapting, modifying, translating, arranging, publicly communicating, renting, or exploiting any part of the Sites in any form or by any means, including electronic or mechanical, is strictly prohibited without prior written permission from the Company.

Any infringement of these rights may result in civil or criminal proceedings.

Article 4 – Trademarks and Trade Names

Names, logos, and other identifiers used on the Sites, including those belonging to the Company, are legally protected trademarks and/or trade names.

The use of these or similar identifiers is strictly prohibited without the Company’s prior written consent.

Article 5 – Liability

The Company will make every effort to ensure the proper functioning of the Sites.

Except in cases of intentional misconduct or where mandatory legal provisions require otherwise, the Company rejects all liability for any losses or damages (direct, indirect, material, immaterial, etc.) resulting from:

• The content of the Sites. The Company does not guarantee the accuracy, sufficiency, or completeness of the information presented on the Sites. Information, including details about products and services, may change without notice. The Company strives to maintain the Sites with care, but Users are encouraged to report any inaccurate, outdated, harmful, or illegal content, or any potential violations of their rights.

• Use of the Sites.

• Security of the Sites, including risks such as viruses, errors, or computer fraud.

• Accessibility and availability of the Sites. The Company does not guarantee permanent, error-free, or uninterrupted access to all functions, nor immediate repair or restoration in case of errors or interruptions.

The Company reserves the right to deny access to the Sites and additional services, or to discontinue them at any time without prior notice.

The Company does not assume any liability for products or services offered by third parties and accessible via the Sites, even if payment or billing is handled by the Company.

If the Company is found liable, its responsibility is limited to a maximum of €100.00. These limitations and exclusions of liability apply only to the extent permitted by applicable law.

Article 6 – Privacy: Processing of Personal Data

Both the Company and the User agree to comply with current regulations on personal data processing, including Regulation (EU) 2016/679 (GDPR).

The Company collects and processes identity and contact data received from the User and other relevant contacts. Processing purposes include contract execution, client and order management, accounting, and direct marketing activities such as sending promotional or commercial information. Legal bases include contract performance, User consent, compliance with legal obligations, and the Company’s legitimate interest.

Personal data will be processed in accordance with the General Data Protection Regulation and, unless otherwise consented by the User, will only be shared with processors, recipients, and third parties necessary for the processing purposes.

The User is responsible for the accuracy and updating of the personal data provided to the Company and must comply with the GDPR regarding data of others they transmit or receive from their own clients.

Personal data are stored and processed as long as necessary for the processing purposes and relationship. User data will be deleted after 7 years, or 7 years after the end of a contract, unless longer retention is required by law or ongoing litigation.

By providing or communicating personal data, or by continuing to use the Sites, or by entering into a contract with the Company, the User consents to the collection and use of their personal data as described.

The Company collects personal identification information, including name, address, phone number, email address, VAT number, site visit totals, page visit numbers, domain names of Internet service providers, IP addresses, and cookies.

The User agrees that their data may be used and transmitted to third parties for advertising, commercial, or marketing purposes and consents to receive information from the Company or its partners via email or post.

• Right of access: The User may inquire at any time whether their data has been collected, for how long, and for what purpose.

• Right of rectification: The User may request correction or completion of incorrect or incomplete data at any time.

• Right to restriction of processing: The User may request limitation of processing, which means data will be marked and not used for a certain period.

• Right to data erasure (“right to be forgotten”): Subject to legal exceptions, the User may demand erasure of their data. To disable the Company’s processing, the User can write to the address provided in Article 1 or on the Contact page.

• Right to data portability: The User may request transmission of their data in a structured, commonly used, and machine-readable format.

• Right to lodge a complaint: The User may file a complaint with the data protection authority.

The Company commits to implementing technical and organizational measures to ensure adequate security and protect data confidentiality. The Company will inform the client of any personal data breach it becomes aware of.

Article 7 – Hyperlinks

The Site may contain links to other websites. The Company cannot control these external sites and is not responsible for their availability. It is not liable for the content, advertisements, products, services, or other materials found on or through these sites. The Company is also not responsible for any actual or alleged damage or loss resulting from the use of or reliance on content, goods, or services available on these sites.

Article 8 – Cookies

A cookie is a small text file placed by a website’s server in your browser on your computer or mobile device when you visit the site. It contains a unique code to recognize your browser during your visit (“session cookie”) or during future visits (“persistent cookie”). Cookies can be placed by the site server or by partners. Servers can only read cookies they have placed and cannot access other information on your device. Cookies are stored in your browser directory and contain the server name, expiration date, and a unique encrypted code.

Cookies make website interactions easier and faster, help with navigation, and can make content or advertising more relevant to your preferences.

Functional cookies are necessary for visiting the Sites and using certain features, such as navigating between sections, filling forms, placing orders, accessing multilingual options, and updating basket contents. Cookies are essential for verifying your identity securely before granting access to personal information in your account or applications.

If you refuse these cookies, some parts of the website may not function correctly or at all.

The Sites set cookies for statistical analysis, measuring website audience, and facilitating access. These cookies record browsing information, visitor details, domain names, IP addresses, browsing dates and times, and URLs used to access the site.

Article 9 – User Contributions

Users may submit content (video, audio, text, photos) in designated areas of the Sites (“Contributions”). By submitting, Users grant the Company explicit permission to reproduce and publish these Contributions on the Sites, making them publicly accessible worldwide and indefinitely, with no right to compensation.

Users are fully responsible for their Contributions and the consequences of their dissemination. They guarantee they hold all necessary rights and authorizations to publish their Contributions as described.

Users agree to indemnify the Company against any complaints, claims, or actions from third parties or regulatory authorities relating to their Contributions.

The Company does not exercise prior control over Contributions but reserves the right to not publish or remove any illegal or infringing content without prior notice to the User who submitted it.

Article 10 – Jurisdiction and Applicable Law

Belgian law applies to the Sites, and the courts of the judicial district where the Company’s registered office is located have exclusive jurisdiction in the event of disputes arising from use of the Sites.